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Coaching Services

Course: Supervisor 101
 This course is an introduction to the skills needed by someone who is responsible for employees for the first time.

 

Course Length (8 hours)

  • Understand your role as a supervisor

  • Develop effective decision-making skills

  • Manage change effectively

  • Coaching to improve performance 

  • Manage your time effectively

  • Do it, delegate it or dismiss it

  • Handle praise, criticism, and conflict

  • Communicate more effectively

  • Make meetings more productive

  • Identifying employee strengths

Course: Change Management
 This course is designed to help anyone deal with change.

 

Course Length (8 hours)

  • Exploring the positive aspects of change

  • Understanding the five stages of change

  • Riding the wave or crashing in the sand

  • Managing the three levels of change

  • Aligning the organization and the process

  • Overcoming obstacles

  • Learning from change

Course: Delegation
 This course is designed to help supervisors delegate.

 

Course Length (8 hours)

  • Making the transition

  • Assessing your own delegation style

  • Assess your employees' readiness to accept delegated work

  • Assign tasks, delegate responsibility and track results

  • Managing the reluctant employee

  • Match the work and the worker